For JEWELLERY - design (2-3 business days), production (*3-14 business days), and delivery (7-14 days). You can expect to receive your order within an estimated 12-31 business days.
For ALL OTHER PRODUCTS - design (2-3 business days), production (*2-7 business days), and delivery (7-22 days). You can expect to receive your order within an estimated 11-32 business days.
*Actual production timing depends on the specific product that you have ordered. Please refer to the corresponding product description for more information.
Due to the bespoke nature of your order, we will necessarily require some time to render your original photos into beautiful, high-resolution designs. The above timings are just estimates and do not include delays due to customs processing. While most orders will arrive before or within the estimated timings, we expect some delay during weather abnormalities and peak seasons such as Christmas. If you are purchasing a special gift for your loved one, we highly recommend that you place your order 2-3 months in advance to avoid disappointment.